Maximize Your Campaigns: Integrating HubSpot Facebook Ad Essentials

July 8, 2024
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4
minutes

Managing your Facebook advertising just got easier. With HubSpot’s Facebook Ads integration, you can connect ad accounts, manage ad accounts settings within HubSpot, sync leads to your CRM, and create and analyze campaigns—all in one place. You can also configure lead syncing preferences through HubSpot Ads settings.

This guide covers the essentials for optimizing your ad strategy within HubSpot, providing a straightforward path to improved campaign oversight and analytics.

Start now to take full control of your Facebook advertising efforts.

What is HubSpot Facebook Ads Integration?

HubSpot Facebook Ads integration allows you to manage your Facebook advertising campaigns directly from the HubSpot platform.

Ad management interface - HubSpot - Manage your Ads

This seamless integration enables you to connect multiple Facebook ad accounts, sync leads automatically to your CRM, and leverage HubSpot's robust tools for creating, managing, and analyzing your ad campaigns.

How Does HubSpot Facebook Ads Integration Work?

Connecting Multiple Facebook Ad Accounts

To leverage the power of multiple Facebook ad accounts, HubSpot provides a built-in integration feature that enables you to connect Facebook ad accounts directly to the platform. Once you have a connected Facebook ad account, you can easily manage settings and lead syncing within HubSpot.

This is essential for expanding your reach and targeting different segments of your audience with more precision.

To utilize this feature, ensure a few prerequisites are met:

Once these conditions are satisfied, you can proceed to connect your accounts and get started.

Steps to Connect Your Facebook Ad Accounts to HubSpot:

  • In your HubSpot account, click the settings icon in the main navigation bar.
  • Navigate to Marketing > Ads.
  • Click Connect accounts and select Facebook.
  • Log in to your Facebook Business Manager account, review permissions, and click Allow.
Facebook Ad Accounts - Give Access to Be an Admin and Manage Ads Campaign on Facebook
  • Select the Facebook ad account you want to connect and enable “Ad tracking”.
  • Click Connect to finalize the setup.
Select Facebook Ad Accounts you want to connect to HubSpot and connect to finalize set up

For a step-by-step tutorial watch this comprehensive video on how to connect your Facebook Ad account to HubSpot :

Setting Up Ad Account Permissions

Correct permissions are crucial for a successful connection. You must have administrative privileges in both HubSpot and Facebook Business Manager.

Ensure your ad account is active and that no ad blocker extensions are enabled in your browser.

Setting Up the Auto-Tracking Feature

Auto-tracking tracks every interaction a lead has with your Facebook ads and automatically importing their contact details into your HubSpot CRM.

To enable auto-tracking for Facebook leads in HubSpot, follow these steps:

  1. Navigate to Settings
  2. Go to Marketing > Ads.
  3. For each ad account, click to toggle the Auto tracking switch on.
Activate / Desactivate Auto-tracking for Ads in HubSpot

Once enabled, this feature will apply to all campaigns connected to the respective ad accounts, ensuring no lead is missed.

Core Features and Characteristics

Create Highly Targeted Audiences

HubSpot’s integration allows you to create highly targeted audiences by attaching your Facebook pixel to HubSpot.

This enables you to start creating website audiences based on granular interactions customers have with your website.

Attach your pixel to HubSpot and start creating website audiences off of granular interactions customers have with your website. Use nearly any CRM data point to create specific audiences to create targeted messages, and increase your ads engagement.
Create website traffic audience - Ads MAnagement in HubSpot

Additionally, you can sync your connected Facebook ad accounts with HubSpot, making it easy to manage and view these accounts directly within the HubSpot settings.

Utilize nearly any CRM data point to craft specific audiences, delivering targeted messages that increase your ads’ engagement and effectiveness.

Automatically Sync Leads from Facebook Directly into HubSpot

As users fill out your Facebook lead ads, their details are automatically synced into HubSpot CRM.

This eliminates the need for manual lead exporting, ensuring that you never miss out on potential leads and can act on them promptly.

Automatically sync leads from Facebook Directly into HubSpot

To enable lead syncing in HubSpot and automatically import contact details from Facebook lead generation ads into the CRM, follow these steps:

  1. Go to Marketing > Ads in HubSpot.
  2. Select the Lead syncing tab.
  3. Configure the lead sync settings to suit your preferences.
HubSpot's Lead Syncing Tab - import contact details from your ad campaigns into your CRM

Once configured, the system will automatically import contact details from your ad campaigns into your CRM, saving you time and effort.

Here is a comprehensive video that shows you step-by-step how to sync leads in HubSpot :

Understand Which Ads are Influencing Your Bottom Line

While clicks and leads are great metrics, they don’t always translate directly to revenue.

By running your Facebook ad campaigns in HubSpot, you can draw a direct line between ad clicks and return on ad spend (ROAS).

Clicks and leads are great, but they don’t always equal money in the bank. Running your Facebook Ad campaigns in HubSpot, you’ll be able to draw a direct line between clicks on your ads, and return on your ad spend. Never again will you struggle to prove the ROI of your advertising.

This integration provides the tools to prove the ROI of your advertising efforts convincingly.

Create Your Lead Ads in HubSpot

HubSpot’s user-friendly interface allows you to easily create Facebook Lead Ads.

With HubSpot, you can create various types of Facebook ads, such as lead ads, website traffic ads, and engagement ads.

Additionally, HubSpot supports the creation of ad sequences, allowing you to deliver a series of Facebook ad campaigns in a structured and efficient manner.

Create your Lead Ads in HubSpot

You can select your ad creative, define your audience, set your budget, and automate follow-up steps—all within the HubSpot environment.

Automate in HubSpot what happens after your facebook ad is published

This seamless process ensures your lead ads are optimized for success from the start.

Create a Consistent Narrative Across All Your Marketing Efforts

Maintaining a consistent narrative across all customer touchpoints is crucial.

With HubSpot, you can create workflows triggered by ad interactions, delivering necessary follow-up actions and enrolling leads in nurturing campaigns.

For example, you can set up internal email notifications, list additions, and simple workflows that are triggered by contacts engaging with ads.

Ensure that you continue the conversation with your leads after they interact with your ads. Create workflows triggered off of ad interactions that deliver necessary follow up, and enroll them in a nurturing campaign to ensure consistency across all customer touch points.

This ensures a seamless and consistent experience for your leads, enhancing overall engagement.

Customizing Sales Funnel Stages

HubSpot CRM allows users to customize sales funnel stages to reflect unique sales processes. This includes creating new deal pipelines, customizing stages, and associating specific probabilities with each stage, aiding in revenue forecasting.

Learn more about this HubSpot's feature by watching this video :

Benefits and Impacts of Using HubSpot Facebook Ads Integration

Streamlined Campaign Management

With all your ad campaigns managed from one platform, HubSpot simplifies the process, allowing you to focus on strategy and optimization rather than toggling between different tools.

HubSpot ad management - Access all your Facebook, LinkedIn, Instagram, and Google Ads in one Platform

Enhanced Lead Management

Automatic lead syncing ensures that you capture and follow up on every lead generated from your Facebook ads, improving the efficiency and effectiveness of your marketing efforts.

Detailed Analytics and Reporting

HubSpot provides detailed insights into ad performance, including key metrics like impressions, clicks, new contacts, new deals, ad spend, CTR, and ROI. This helps you make data-driven decisions to optimize your ad campaigns.

HubSpot's marketer-friendly ad management tools - Analytics and Reporting of Key Metrics for Ad Performance

Analyzing Facebook Ad Performance in HubSpot

Analyzing the effectiveness of your Facebook ads within HubSpot gives you clear insights into ad performance and ROI.

The first step to analyzing your ad performance is knowing where to find the information.

Accessing Ad Accounts Tab and Settings Icon

To analyze your ad performance:

  1. Click on the Settings icon in the main navigation bar.
  2. Navigate to the Ad Accounts tab > view/manage existing Facebook ad campaigns and their performance.
HubSpot ads software showing ad campaigns interface

Evaluating Key Metrics

Monitoring key performance metrics helps you make informed decisions on adjusting your Facebook ad campaigns for better results.

Key Metrics to Monitor:

HubSpot allows you to sort and customize data for your ad campaigns, focusing on essential metrics like CTR, Cost per Contact, and conversion rates for a more detailed analysis of campaign performance.

Leveraging Advanced Features in HubSpot Facebook Ads Integration

Utilizing CRM Data for Targeting

One of the standout features of HubSpot’s integration with Facebook Ads is the ability to use CRM data for more precise targeting.

By leveraging the data stored in your HubSpot CRM, you can create highly segmented audiences and deliver personalized ads to your prospects.

Create audience in FAcebook and HubSpot to deliver personalized content

Steps to Utilize CRM Data for Targeting:

  • Go to Marketing > Ads Manager in HubSpot.
  • Click Create ad campaign and select your ad type.
HubSpot's Ads Dashboard - Targeting Leads - Create Audience buttom and Create Ad Campaign Buttom
  • At the Ad Set stage, go to the Audience section.
  • Under Create New Audience, click the Custom Audiences search bar and select Custom Audience. You'll see a list of all existing custom audiences.
HubSpot's List of Existing Custom Audience
  • Use CRM data to define your audience criteria, such as lifecycle stages, past purchase behavior, or engagement level.
facebook-ad-sequence-attract-targeting

Creating Lookalike Audiences

HubSpot allows you to create lookalike audiences based on your existing customer data. This is a powerful feature that helps you reach new prospects who share characteristics with your best customers.

Create a lookalike audience shortcut in HubSpot for Facebook Ads

Steps to Create Lookalike Audiences:

  1. In the Audience section of your ad setup, select Create new audience.
  2. Choose the option to create a lookalike audience.
  3. Select the source audience from your CRM data.
  4. Define the similarity percentage to determine how closely the lookalike audience matches your source audience.
  5. Click create audience
Create a Lookalike Audience in HubSpot for Facebook

Implementing Lead Nurturing Workflows

With the leads flowing into your CRM from Facebook ads, it's essential to nurture them effectively. HubSpot’s workflows allow you to set up automated nurturing sequences that engage your leads based on their actions and behaviors.

Steps to Implement Lead Nurturing Workflows:

  • Navigate to the Workflows section in HubSpot.
  • Create a new workflow and choose the trigger criteria (e.g., when a lead submits a Facebook form).
Choose a workflow trigger for your Facebook Ads in HubSpot
  • Define the series of nurturing actions, such as sending follow-up emails, assigning tasks to sales reps, or updating lead scores.
add-automated-email-workflow-HubSpot

Troubleshooting Common Issues

Ad Tracking Issues

After connecting your ad account to HubSpot and toggling auto-tracking on, HubSpot will attempt to apply tracking to all the ads in the ad account.

If HubSpot cannot track any of your ads, an error will appear in your Ads dashboard.

Error Message | Ads Tracking Issues in HubSpot's | Ads Dashboard

Pop-Up Window and Dialog Box Issues

To resolve pop-up window and dialog box issues caused by ad blocker extensions, disable any ad blocker extensions in your browser to ensure a smooth connection.

HubSpot Community - Ad Blocker error message - HubSpot Community

Syncing Leads from Business Manager

Ensure proper lead syncing by having admin status in Facebook Business Manager with ‘Manage Ad Account’ permission.

Checking Admin Status/Adding Admins to a Business Page on Facebook –  Retailer Academy

If issues persist, resetting HubSpot’s app permissions on Facebook may be necessary.

Practical Tips for Maximizing HubSpot Facebook Ads Integration

Optimizing Ad Creative

Effective ad creative is crucial for capturing attention and driving conversions. Use HubSpot’s tools to test different ad creatives and identify the ones that resonate most with your audience.

Tips for Optimizing Ad Creative:

  1. Use high-quality images or videos.
  2. Craft compelling ad copy that speaks to your audience’s pain points.
  3. Include a strong call-to-action (CTA).

Leveraging URL Tracking

URL tracking is essential for understanding how different marketing channels contribute to your conversions. HubSpot’s URL tracking tools allow you to track the performance of your ads and other marketing activities.

Different tources of traffic in your website : traffic-analytics-table-HubSpot

Steps to Set Up URL Tracking:

To access the Tracking URL Builder in HubSpot:

  1. Log in to your HubSpot account
  2. Navigate to Tracking & Analytics 
  3. Click on Tracking URLs and then on Create Tracking URL
  4. Start generating your custom links
  5. Use these URLs in your Facebook ad campaigns.
  6. Monitor the performance of these URLs in the Analytics section.

Implementing Lead Scoring

Lead scoring helps prioritize leads based on their likelihood to convert. HubSpot’s lead scoring tools allow you to assign scores to leads based on their actions and behaviors.

Lead Scoring Example : Positive Score for Positive Action and Negative Score for Negative Action

Steps to Implement Lead Scoring:

  • Go to the Settings > Properties in HubSpot.
  • In the search bar, write “Hubspot Score” and click on the property
  • Start adding your criteria, this would include the positive and negative attributes on which you want to score your leads.
score-property-add-new-criteria-HubSpot-lead-scoring
  • Save and Implement
Tip : You can use lead scores to implement and prioritize follow-up actions

Watch this video to learn more on how to build a lead score and lead allocation workflow in HubSpot :

Key Takeaways

  • HubSpot’s integration lets you connect multiple Facebook ad accounts for streamlined campaign management, but it requires admin access and active ad accounts.
  • It also supports automatic lead syncing with HubSpot CRM and automated workflows, simplifying the management of leads from Facebook Ads.
  • HubSpot provides comprehensive tools for creating, managing, and analyzing Facebook ad campaigns, with built-in solutions for troubleshooting connection and syncing issues.

Frequently Asked Questions

What KPIs should I monitor in HubSpot?

In HubSpot, monitor the following key metrics to gauge performance: overall impressions, clicks, new contacts (leads), new deals, ad spend, Click-Through Rate (CTR), and Return on Investment (ROI). These metrics provide valuable insights into the effectiveness of your marketing efforts.

How do I track Facebook ads on HubSpot?

To track Facebook ads on HubSpot:

  1. Log in to your Facebook account.
  2. Review and accept the permissions by clicking 'Allow'.
  3. Select the Facebook Ad account you want to connect to HubSpot.
  4. Enable “Ad tracking”.

Can I run ads through HubSpot?

Yes, you can run ads through HubSpot. Connect your Google, Facebook, Instagram, and LinkedIn ad accounts to HubSpot to create, manage, and preview your ads directly within the HubSpot platform.

How much does it cost to reach 1000 people on Facebook ads?

On average, reaching 1000 people through Facebook ads costs around $12.07 to $14. This price covers 1,000 impressions and clicks.

Can you run Facebook ads through HubSpot?

Yes, you can run Facebook ads directly through HubSpot. HubSpot's built-in integration connects to your Facebook ad account, allowing you to create, manage, and analyze your campaigns seamlessly within the HubSpot ads tool. To get started, follow these steps:

  1. In your HubSpot account, click the settings icon in the top navigation bar.
  2. In the left sidebar menu, navigate to Marketing > Ads.
  3. Connect your Facebook ad account from the HubSpot Ads settings.